We endeavor to employ an ultimate redundancy model throughout our entire infrastructure. We have a primary Network Operations Center located right next to the data center floor where monitoring takes place for the network, servers, and environmental components.
A secondary, or back-up, Network Operations Center is a located in a secure area behind closed doors. This secondary NOC shares space with our upper tier technical support and provisioning team consisting of tier 3 engineers who provide 24×7 monitoring at all levels of our Network Operations Center.
Note: You can now leverage our Network Operations Center to deliver an enterprise-class Managed Services Solution to your business facility at small business prices. We have the software, infrastructure, and Certified Engineers to provide full Remote Monitoring and IT Support, as well as Onsite Support if needed.